What is the key to your success? Working effectively with people. Getting the job done right and on time requires us to involve other people in the process. How well we get along with others, communicate, and manage conflict directly impacts our job performance and our success. The skills and concepts taught in the HROTM Series benefit anyone open to personal growth and improvement. If you want to get better at your job and how you relate to others personally and professionally, this series is for you. The tools offered in HROTM are foundational for effective leadership. The course is beneficial for those desiring to improve as workplace leaders.
SESSION 1: CHOICE, RESPECT, AND GUIDELINES It is crucial to our success that we have the skills necessary for effectively working with other people. This session will aid you in experiencing increased personal and workplace success by giving you specific tools to improve the way you work with other people.
SESSION 2: PERSONALITY, LEARNING STYLES, STRESS, AND PERCEPTION Behavioral researches have discovered that 75% of the population is significantly different from you! Others think differently, decide differently, use time differently, communicate differently, and manage stress differently than you! Understanding these differences can improve our job success as we work more effectively with those who are different from us.
SESSION 3: ATTITUDE IS EVERYTHING Attitude impacts everything, including our job, family, supervisor/subordinate relationships, and willingness to change. Understanding the power of attitude gives us the keys necessary for personal and professional success.
SESSION 4: EFFECTIVE COMMUNICATION Why do so many of our attempts to communicate end in miscommunication? And what is the cost of miscommunication in the workplace as well as in our personal lives? Gain the tools necessary to improve in the communication process and decrease the cost of miscommunication.
SESSION 5: MANAGING CONFLICT Conflict is natural. In fact it can lead to better decisions and improved results. It can also lead to broken relationships, distrust, poor decisions, and stress. It is possible to manage conflict effectively. This session will offer tools for improving the conflict process leading to improved performance.
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